Privacy Policy

This Privacy Policy explains how Clean Sweep Pros handles personal data when visitors use missionrailtalent.monster or contact us about residential and office cleaning services, including move-in and move-out cleaning.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data category

Data We Collect

We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent through the site. Where relevant to a cleaning request, we may also receive property condition photos and scope details needed to prepare a quote or coordinate a visit.

The categories collected depend on the service request and how the site is used.
Collection source

How We Collect Data

We receive data when users submit a contact form, call, send email, arrange a booking, share property details, provide access instructions, or communicate during the service process. We may also generate internal records from scheduling, quote preparation, and completion handover activities.

Most information comes directly from the person making the inquiry or booking.
Cookie type

Cookies We Use

The site may use essential cookies to support page functions and security, and functional cookies to remember basic preferences. If analytics or similar tools are used, they are limited to understanding site use and improving reliability rather than identifying users for unrelated purposes.

We use only standard cookie categories needed for operation and basic analysis.
User control

Cookie Controls

Users may manage cookies through their browser controls and, where available, through site-level preferences. Disabling certain cookies may reduce the performance of forms, scheduling tools, or other basic functions.

Browser settings can be used to limit or delete cookies, although some site functions may be affected.

Contact Information

Privacy email
Privacy phone
+57 321 6602527
Mailing address
Murillo Toro 30 75, Soledad
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

User Rights

Your Rights

Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion of data that is no longer needed, or review of how a request was handled. We may need to keep certain records where retention is required for business, accounting, or legal reasons.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To submit a privacy request, provide enough information to identify the relevant record and describe the request clearly. We may ask for additional details to verify identity or to confirm the scope of the request before responding.

Requests are reviewed before action is taken to protect privacy and prevent unauthorized disclosure.
Data Retention

Data Retention

Service records, communications, and booking information are retained for a period that reflects the nature of the request, the need to complete the work, and any accounting or legal obligations. When data is no longer needed, it is deleted, anonymized, or otherwise removed from active use.

We keep information only for as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a different effective date is stated. We may also provide a notice on the site or through direct communication when a change is material.

We may revise this policy when our practices, services, or legal obligations change.
Why we process data

How We Use Data

We use personal data to respond to inquiries, prepare quotes, review property scope, confirm appointments and access, coordinate cleaning visits, manage completion handover, process payments, maintain records, and handle follow-up communications. We also use data to operate the site, improve reliability, and meet legal or accounting obligations.

Note
Processing is limited to service delivery, administration, and related compliance needs.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support hosting, communications, scheduling, payment processing, record management, or similar operational functions. We may also share information with contractors or administrative partners involved in delivering or coordinating a cleaning service, but only to the extent needed for that work.

Note
Operational recipients are expected to use data only for the services they perform for us.